CyberGhost VPN review - first impression

VPN Forum
1

I got my hands on CyberGhost a week ago. Not paying for the subscription, trying out a friend’s. I had only tried two other VPNs before and was pretty excited to check this one out for my own comparison. Went into it with no prior expectations. Here’s my short first impression review.

Using it on my Macbook and iPhone. Both apps are quite intuitive and easy to use, but I think once you get the hang of VPNs they’re all easy to figure out. As far as I’ve seen they have apps for all operating systems and some optimized for TVs. Plus Chrome and Firefox extensions.

CyberGhost seem to be one of the leaders regarding server count. They say they’ve got 7000+ on their website, didn’t miss any locations myself. Pretty sure all their servers are RAM-based also which is a plus.

I’m a sucker for WireGuard so that’s what I’m on. I’ve been getting 30-40% speed loss which is doable but not ideal. Don’t have the best internet at home which makes that amount of speed loss really noticeable. I’ll have to stop a video and wait for it to load up before playing. Same with torrenting, takes about a third of the time or sometimes twice longer to download. Only tried streaming on Netflix which worked.

Not paying for mine like I said but checked the pricing on their website. It’s real expensive for 1 month - $12.99/mo. 6 months is a bit cheaper but still on the expensive end - $6.99/mo. They obviously want you to get the 2 year deal since that’s just $2.25/mo and you get 2 months free. That’s a really good price long term. And they have a 45-day money back guarantee which stands up to the usual 30-day.

Bonus points:

  • They’re based in Romania which is out of the 5, 9 and 14 eyes jurisdiction.
  • Ad blocker works for blocking pop-ups (on torrent sites for example).
  • Split-tunneling.
  • P2P servers.

Minus points:

  • Their last no logs policy audit was in 2012 from what I’ve read, so can’t count on it anymore.
  • Missing L2TP protocol.

Ending my CyberGhost VPN review there. All in all a decent VPN, not the best on the market but one of the stronger contenders. Give me a shout if I was off about something in this review. Would like to hear others’ thoughts as well.

2

Horrible customer service.

There is no option for live chat on the website.

Trying to reach the customer support using their email for more than a week for a new VPN connection, and unfortunately no one ever responded despite of even sending reminders.

Wondering what kind of support will be available after buying the service.

3

The best vpns are fast for streaming and won’t leak your ip’s even if your internet is cut. Now most are pretty similiar so I went with whoever had the best deal, so I saved like around 70 percent off with this LINK

4

After reading reviews, I purchased it, speeds we’re at 70 to 90% loss, in my situation for streaming didn’t work, cancelled it, any VPN recommendations for streaming?

Update######################
I found a really good one Starvpn

5

CyberJOKE! I paid for three years, renewal. They never activated and do not respond to requests for refund. They do send activation links which, upon numerous attempts always read:

Link expired. Try again.

6

Fyi CyberGhost added pop-up desktop ads for their other services that won’t go away. I regret my purchase.

7

Ya don’t waste your money on cyberjoke. Works till it doesn’t then support is non existent. Ask for a refund they cancel your subscription.

8

I got really good customer service recently. But your comment is also 2 years old, so idk