For some reason I have not been able to connect to any VPN server for the past few days, this error pops up as soon as I toggle the on/off switch https://i.imgur.com/6gBCGeA.png
I’ve reset the router, reset internet in windows, did the DNS flush and IP release/renew in command prompts but none of those fixed it. I’m not using any other VPN apps either so nothing is conflicting.
Jason from support here. Thank you for reporting the issue. I am sorry to hear that you have encountered a problem with connecting.
Lets start by collecting the following:
After that please upload them using your user name as the file name along with a post back here once complete.
Once we have these we can take a closer look into what is occurring for you.
For some reason I have not been able to connect to any VPN server for the past few days, this error pops up as soon as I toggle the on/off switch https://i.imgur.com/6gBCGeA.png
I’ve reset the router, reset internet in windows, did the DNS flush and IP release/renew in command prompts but none of those fixed it. I’m not using any other VPN apps either so nothing is conflicting.
Hey, thanks for replying. I ran the support tool and it repaired the app and seems like that fixed it : https://i.imgur.com/tVDFjBr.png
I can connect to VPN now, tested with a couple different servers and they all work. It might have been some corrupted components that were the culprits.
“support tool” fixes the problem…Tnx
