ZoogVPN users be careful

Seems they don’t have a current community so posting PSA here. Just found that the latest version of the ZoogVPN client, at least the Windows version (have not tested other platforms) has a “kill switch” that doesn’t actually work.

I have emailed them and tried chatting and posted in other places, and got no responses…nada. So posting on Reddit to get a wider audience and hopefully goad them into action.

When the client launches, if you have the kill switch already enabled, it properly cuts the network. But after that, if you try to connect to a server and it fails, or if it connects and then fails sometime later, or if you even purposefully disconnect, the client then ignores the kill switch and immediately reconnects to your normal network, thus leaking your activity. The config screen still shows kill switch enabled also. This is bad if you leave torrents to seed overnight… And yes, several ISP b*tch notes follow a day later.

It seems like a straight forward bug that they could easily fix. I only use this because years ago got a killer deal: lifetime subscription for like $40 and they have a reasonable number of global servers and are reasonably fast and passed all of the leak tests I ran.

I hope the other 4 users see this post.

Never heard of it but glad to know that

They have never responded to me, nor returned emails and seem to not care at all. I can’t complain due to the price, but lack of support is a bit pissy. There has not been a software update to fix this yet, but I’m on Windows so not sure about other O/Ss.

They’re also trying to trick you with the subscription, making it unclear what you buying and hiding the cancellation option, no refunds afterward of course

Who gives a shit about some random shitty vpn? any “lifetime” subscription is automatic scam

Have they fixed this yet?

I’ve since moved to SurfShark which has a working kill switch and live tech support that’s actually useful…