Is the VPN good with this company considering to get the plus package

VPN Forum
21

Would you mind grabbing logs and emailing them to me?

To gather logs: https://support.malwarebytes.com/hc/en-us/articles/360038519834-Upload-logs-using-the-macOS-Support-Tool

I’m at [email protected]

22

Can you grab logs and send them to me?

To get logs: https://support.malwarebytes.com/hc/en-us/articles/360038519834-Upload-logs-using-the-macOS-Support-Tool

I’m at [email protected]

23

Hey again. Don’t worry about the logs for now.

We need to take a different approach and need your help with gathering info and trying a few things.

Can you email me directly and I’ll walk you through it?

I’m at [email protected]

24

HI Michael,

How is it going with the Mac VPN issue? Any news? Thank you.

25

HI Michael,

Just saw this - sure, will email you when I have a minute! Might be tomorrow - Thanks!

26

We’re very close to releasing an update and it should be ready as soon as tomorrow. I’ll make sure to share it here once it’s live.

We’ve got a few confirmations it’s working for others. It would be great if you could confirm as well.

27

We’ve something that should work but need a few to confirm it. Drop me a note when you can and I’ll walk you through it.

28

Looking forward to it - thanks!

29

Have written you, Michael - when I wrote it was working again, now (2/17) it is not (connects for 3 seconds, disconnects, reconnects for 3 seconds, disconnects).

30

We released the update earlier today.

Please see my post here: https://www.reddit.com/r/Malwarebytes/comments/1h7ydqp/comment/maru27b/

31

Hi Michael,

VPN still not working as it should - it either cannot maintain a connection, or it can (seems to), but then it doesn’t let anything through! No rhyme or reason to why and when it comes and goes.