How do I connect the VPN to a router using PPTP?

Hey guys so I just got a router that claims to use openvpn and I’ve been trying to get my VPN connected via PPTP for about an hour now since I got this router and every time I do it says User_Request.

Here’s my step by step of what I have done:

The first time I tried to get it to connect I put in the server address (not the IP address of the server), I put in the username and password that are randomly generated for credentials and then I clicked save and apply and it said User_Request.

The second time I did the same thing with the server address but with the username and password I put in the username and password that I used to log into Surfshark. Again it said User_Request.

The router that I have is a Cudy router and I can’t find anything specific to the router that I have because it is not a very well known router and surfshark doesn’t seem very well known either.

If somebody could help me please do because I am going insane.

I have read their support page over and over and it doesn’t help me.

Reading this article Surfshark supports Wireguard, OpenVPN UDP & TCP, IKEv2, L2TP and ShadowSocks, unfortunately if you read this article PPTP is outdated and obsolete,

Why PPTP is considered obsolete

PPTP is a direct predecessor of PPP, an even older Point-to-Point Protocol, and is built on its outdated framework. It can use three authentication protocols, out of which two (PAP and CHAP) are known to have been breached and exploited before, and only supports MPPE (Microsoft Point-to-Point Encryption) encryption keys of up to 128-bits.

128-bit keys are usually not that easy to crack, but MPPE is infamous for being extra vulnerable to bit-flipping attacks.

Ironically, however, PPTP’s downfalls are also its only saving grace – bad encryption means small overhead, which directly increases speed. So because of its abysmal security, PPTP actually remains, by a small margin, one of the faster VPN protocols to date.

It is also easy to set up, which, when paired with its speed, might make it seem like a viable VPN protocol.

However, the PPTP ice is thicker than that. Aside from its lack of security, the protocol also struggles to bypass firewalls and can have compatibility issues with routers.

I don’t believe Surfshark natively supports the PPTP protocol.

Hey man. Sorry about your troubles. I’m curious how your speeds will be affected after properly adding the vpn to your router. I’ve been using the app for all my devices independently. I want to do the same as you but I’m scared my connection speed will drastically decrease. Let me know how it goes once your done!

Thank you for that! I also tried L2TP and it still didn’t work. It said Configuration applied, but it didn’t connect properly.

I might just have to buy another router that has OpenWRT installed, because I’m not going to risk bricking a device.

I have a desktop and I was thinking since I have Surfshark on the desktop, I could use that as a hotspot for my Roku, since I mostly want to bypass geo restricted games. I’m just not sure how to go about it since even though it’s on the desktop, that doesn’t mean the VPN will go through with the hotspot, plus the hotspot won’t send out a signal since it’s a desktop and not a laptop.
I’m just extremely frustrated. They should ban blackout restrictions because I should not have to go to these lengths just to watch a game that’s restricted in my area.

So I have officially installed OpenWRT on my router and it was successful. I just spent over four hours dealing with the OpenVPN and I’ll have to try again tomorrow bc there’s a thousand ways to do it and it’s not simple at all. The official support page doesn’t give any screenshots and doesn’t tell you where to put anything so their official support guide is basically useless.

You would think they would be smart enough to put screenshots for those of us who aren’t very good at what we’re doing.